Prioritizing Customer Needs

Quality Customer Experience

 

Easy Payment Options

We accept all major credit cards and can offer net payment terms after credit application approval.

 

Order Tracking

Tracking your shipment is now easily accessible through our customer portal.

 

Online Portal

LGF Customer Portal allows you to place product orders and view account history.

 

Exceptional customer service

Our team handles all concealed damage claims and DOAs out of our inventory. LGF will have the replacement TV shipped within 24-48 hours, with completed paperwork.

 

Rapid Exchange

Easy exchange on damaged or defective TVs within 120 days from delivery.

 

Online Payments

With Versapay, you can speed up and automate payments, reduce manual processes. Reach out to your account manager to see if your property qualifies for an account.

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Replenishing Guest Room TVs at Scale: How to Protect Your Timeline During Peak Season A practical look at why TV shipments occasionally arrive damaged, what that means for multi-property purchasing teams, and how LG Fulfillment’s Rapid Exchange program keeps peak-season rollouts on schedule. ...

Standardizing TV and FF&E Specs Across Your Portfolio Before Capital Budgets Lock

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Standardizing TV and FF&E Specs Across Your Portfolio Before Capital Budgets Lock Why management companies are consolidating TV, mount, and furniture specs across properties this budget season, and how to build that standardization into your 2027 capital plan. ...

Replenishing Guest Room TVs at Scale: How to Protect Your Timeline During Peak Season

June 29, 2026
Why Guest-Facing Technology Should Be Consistent at Every Property You Manage Guest expectations for in-room entertainment have shifted toward streaming and casting. Here’s why consistency across your portfolio matters more than any single platform choice. ...